Your safety is our priority
As per government protocols related to Covid-19, our maintenance team will wear masks and gloves at all times. At your preference, and if possible, we are also willing to work around your schedule to only enter your home when the apartment is empty.
Our Standard is High
WJ is proud of the quality of our service and the condition of our suites and properties. When repairs are required, we’ll try to fix them as soon as possible.
We have a 48 Hour Maintenance Promise that covers all routine maintenance requests from Monday to Friday (some restrictions will apply).
Typical requests are as follows: kitchen appliance repair, plumbing repairs, door lock repairs, heating and or HVAC repairs, electrical repairs.
Our Maintenance Promise applies to all requests made between the hours of 8am and 2pm, Monday to Friday. Requests made after 2pm will be timed from the following day. Requests after 2pm on Friday or during the weekend will be considered to have been made on the following Monday. Occasionally our maintenance schedule will be delayed due to the backorder of parts or bad weather. In these cases, we will notify the tenant of the delay, and the reason for it. We are sincere in our attempt to resolve matters as quickly as possible.